We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.
Eligibility for Returns:
- Items must be returned within 30 days of receiving your order.
- Products must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required for all returns.
Non-Returnable Items:
Certain items, such as intimate wear and clearance items, cannot be returned for hygiene or final sale reasons.
Return Process:
- Contact our support team at info@gizmoix.com to initiate a return request.
- Ship the item back to our return address provided by customer service.
- Once received and inspected, we will process your refund within 5-7 business days to your original payment method.
Refunds:
- Refunds will be issued to the original form of payment.
- Shipping fees are non-refundable unless the return is due to our error.
Exchanges:
If you need to exchange an item, please contact us for assistance.