Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

Eligibility for Returns:

  • Items must be returned within 30 days of receiving your order.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Proof of purchase is required for all returns.

Non-Returnable Items:
Certain items, such as intimate wear and clearance items, cannot be returned for hygiene or final sale reasons.

Return Process:

  1. Contact our support team at info@gizmoix.com to initiate a return request.
  2. Ship the item back to our return address provided by customer service.
  3. Once received and inspected, we will process your refund within 5-7 business days to your original payment method.

Refunds:

  • Refunds will be issued to the original form of payment.
  • Shipping fees are non-refundable unless the return is due to our error.

Exchanges:
If you need to exchange an item, please contact us for assistance.

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